This Policy discusses the collection, use, sharing, and security of information on the Company’s
website and mobile applications. By visiting the Company’s website, you are accepting the practices described in this Policy.
All confidential client information (“Protected Health Information” or “PHI”) is subject to and governed by the privacy requirements set forth under the Health Information Technology for Economic and Clinical Health Act, as incorporated in the American Recovery and Reinvestment Act of 2009; the Genetic Information Nondiscrimination Act, and which modifies the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996, and other applicable State and Federal laws, all as amended from time to time.
Information You Provide Us
You can provide information to us on our website through various means, such as contacting us through our website or filling out forms electronically. When submitting a contact form or an insurance verification form on our site, as appropriate, you may be asked to enter your name, e-mail address, and phone number. You may, however, visit
our site anonymously.
permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. You can also reset your browser, or enable a private browsing mode, to refuse all cookies. However, some website features or services may not function properly without cookies.
How We Use Your Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. We may use or disclose your personal information to another party when we believe, in good faith, that access, use, preservation or
disclosure of the information is reasonably necessary to meet an applicable law, regulation, subpoena, legal process, or enforceable governmental request.
We reserve the right to disclose your information when required to do so by law, or as needed to detect, prevent, or otherwise address fraud, security, or technical issues. Once admitted to our program, we require an emergency contact. This emergency contact/contacts are immediately contacted if there is an emergency while in the care of Baystate Recovery Center. We will not
disclose this information to any other persons other than the Emergency Contacts.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. Please note that emails you send to us through our website are not encrypted, and we strongly advise you not to communicate any confidential information through these means. In the event that there is a security breach of any of our user’s personal information, we will immediately notify users of such and will work quickly to cure the
Links To Other Sites
does not apply to those linked sites. We encourage you to obtain and read the privacy statements of any linked websites, as they may differ from our privacy practices. Again, these links are purely for
informational purposes only and Company does not approve, endorse or control any such other website’s content and/or practices or policies.
The content and services provided through the Company’s website is intended for a general audience. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act. If you are a parent who consents to the collection of personal information from your child, you agree that your child may use all of our services and we may collect, use, and disclose your child’s personal information consistent with this Policy.
This policy was last modified on 3/3/2020. Your Consent to This Policy By using our website, you consent to this Policy. If you do not agree with this Policy, please do not use the Company’s website. We reserve the right to amend, modify or otherwise update this Policy at any time, so visitors are encouraged to review this Policy from time to time. Your continued use of the Company’s website following the posting of changes to these terms will mean your acceptance of those changes.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Treatment, payment, and health care options: Baystate Recovery Center uses and discloses your protected health information for treatment,
payment, and health care operations. Some examples of when our office may use or disclose your health care information for these include:
Providing your diagnosis or other information about your health to your insurance
providers or our billing service to obtain payment for the health care services we
Reviewing information as a part of monitoring the quality of the program
Other uses and disclosures: Baystate Recovery Center may also use or
disclose your protected health information, in compliance with
guidelines outlined by law, for the following purposes:
Providing you with information related to your health
Contacting you regarding appointments, information about treatment alternatives,
or health related services
Incidental uses or disclosures (e.g., listing your name on sign in sheet, etc)
Compliance with all laws(including reports of suspected abuse, neglect, or
Providing certain specified information to law enforcement or correctional
Public health activities when requested by a public health authority or the FDA
Responding to health oversight agencies
Responding to court or administrative tribunal orders, subpoenas, discovery
requests, or other lawful processes
When necessary to avert a serious threat to health or safety
Military affairs, veterans affairs, national security, intelligence, Department of State,
or presidential protective service activities
Providing your information to public or private disaster relief agencies; or information to family member, other relative, or close personal friend when: notification of your general location, general condition, or death; to assist you in your health care.
Authorization for other users: Baystate Recovery Center will make disclosures and other uses of your protected health information only after obtaining your written authorization. If you authorize a use not
contained in this notice, you may revoke your notice at any time, by notifying us in writing that you wish to revoke your authorization. Your rights regarding the privacy of your health information: Subject to limitations outlined by law, you have certain rights related to the use and disclosure of your protected health information, including the right to:
Request restrictions on certain uses and disclosures. However, Baystate Recovery
is not obligated to agree to requested restrictions;
Receive confidential communications or protected health information
Inspect and copy your protected health information with some limited exceptions
Amend your health information
Receive an accounting of disclosures of your health information
Obtain a copy of this notice
Baystate Recovery Center duties regarding the privacy of your health information: Subject to limitations outlined by law, Baystate Recovery Center has certain duties related to your protected health information, including:
Baystate Recovery Center is required by law to maintain the privacy of protected health information and provided individuals with notice of our legal duties and privacy practices with respect to protected health information Baystate Recovery Center is required to abide by the terms of the
privacy notice that is currently in effect. Baystate Recovery Center reserves the right to change a privacy practice described in this notice and to make the such change effective for all protected health information. Revised notice will be posted in our office and available upon request. Concerns: If you feel your privacy rights have been violated, you may make a complaint by contacting the program director at 855-887-6237 or the Secretary for the Department of Health and Human Services. No
individual will be retaliated against for filing a complaint.
If you have any questions about this Policy, the practices of our website, or your dealings with our website you can contact [email protected]. Remember, personal information provided by you via general email inquiries to the Company’s website, such as your email address, are used
to respond to your inquiries in the ordinary course of business and is not shared with third parties.
If you wish to be removed from our database, please let us know by sending an email notification to [email protected] and advising us that you would like to unsubscribe.
You may also write to the following address:
Baystate Recovery Center
950 Cummings Center Suite 106X
Beverly, MA 01915
Upon request, we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by writing to us at the above address. With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone numbers.